Customer Satisfaction Survey 2017-08-04T19:51:26+00:00

ATC-Charleston Customer Satisfaction Survey

Welcome to your Customer Satisfaction Survey

You were able to make telephone contact with the appropriate staff during business hours with minimal delays.
You were able to make telephone contact with the appropriate staff after business hours with minimal delays.
Your telephone messages left for staff were responded to within a
reasonable period of time.
Staff was courteous when contacted by telephone. You felt that they were helpful.
Your e-mails were responded to within a reasonable period of time.
You received direct answers by telephone or e-mail to your questions and/or the specific information you were seeking.
Your question, issue, or problem was resolved in a satisfactory and courteous manner by ATC staff.
Rate your overall satisfaction with the service you received from ATC.
How can we improve our services?
Who was particularly helpful to you?